UNDP Internship 2018 in Sri Lanka (Communications Assistant)
  • November 12, 2018 - May 12, 2019
  • Voluntarily
  • Colombo

Applications for the UNDP Internship 2018 (Communications Assistant) in Sri Lanka is open. UNDP is calling for applicants for Communications Assistant Internship.

The United Nations Volunteers (UNV) programme is the UN organisation that supports sustainable human development globally through the promotion of volunteerism, including the mobilisation of volunteers. It values free will, commitment, engagement and solidarity which are the foundations of volunteerism.

Under the direct supervision of the Programme Assistant and Programme Analyst [PA], the intern will be expected to provide support to the communication functions of the United Nations Volunteers (UNV) Country Office Team.
The candidate is expected to work on a daily basis with colleagues in the UNV COT, and regularly with UNDP, UNV/HQ Bonn, UN Communications Group, UNVs, Key Stakeholders, volunteers and the general public.


  • To backstop the implementation of mobile computing.
  • After training and orientation, the intern will provide technical support (Helpdesk) to UNDP staff and Affiliated Agencies.
  • Train users on MS Office applications and other related software
  • Ensure all UNDP and Affiliated Agencies machines have standardized software and are up-to-date.

Duties and Responsibilities:

  • Accept technical support calls to the I.T. Department and log them in the Helpdesk System.
  • Escalate technical support issues that cannot be addressed by the Helpdesk to the appropriate technician.
  • Troubleshoot and resolve end-user hardware, operating system, and software- related problems, when possible from the Helpdesk.
  • Troubleshoot and resolve basic network and server access problems for end- users, when possible from the Helpdesk.
  • Troubleshoot and resolve issues with LAN, Printers and outlook, etc. systems, when possible from the Helpdesk.
  • Participation in the I.T. Extended Support Program.
  • Must be able to solve technical problems telephonically before escalating the call to technicians
  • Assignments of additional duties and responsibilities are effectively performed

The United Nations Volunteers (UNV) programme is the UN organisation that supports sustainable human development globally through the promotion of volunteerism, including the mobilisation of volunteers. It values free will, commitment, engagement and solidarity which are the foundations of volunteerism.

UNDP works in about 170 countries and territories, helping to achieve the eradication of poverty, and the reduction of inequalities and exclusion. They help countries to develop policies, leadership skills, partnering abilities, institutional capabilities and build resilience in order to sustain development results. Communications Assistant Internship at UNV gives the opportunity to work with this vast organisation.

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications for Communications Assistant Internship will be treated with the strictest confidence.

Featured Image: unvlk.org


Sri Lanka


  • Opportunity to work with UNDP.
  • Check the official website for more details
  • United Nations interns are not paid. All costs related to travel, insurance, accommodation, and living expenses must be borne by either the interns or their sponsoring institutions.
  • Other learning opportunities for intern
    • Hardware installations
    • LAN/WAN Management
    • Logging Calls
    • First Line support
    • Troubleshooting
    • Mobile computing
    • User management via Active Directory
    • Antivirus server management
    • Microsoft Office SharePoint Server management
    • Amongst many others
    • Setup meeting for Skype, blue jeans and webinar
    • Upload on cloud
    • Printer Management
    • Amongst many others


  • Education:
    National Certificate in Information Technology or related studies (A+, CompTIA N+ and IT Engineering
    Applicants to the UNDP internship programme must at the time of application meet one of the following requirements:

    • Be enrolled in a graduate school programme (second university degree or equivalent, or higher)
    • Be enrolled in the final academic year of a first university degree programme (minimum Bachelor’s level or equivalent);
    • Have graduated with a university degree (as defined in (a) and (b) above) and, if selected, must start the internship within one-year of graduation.


  • Experience:
    • Good knowledge of Microsoft Office software, Operating System Windows 7 and windows 10 Professional or Enterprise
    • Hardware and software troubleshooting skills
    • Good communication skills and ability to work effectively under pressure in a team and in a multicultural environment.


  • Language:
    • Excellent written and spoken English language.


  • Internship Conditions: A few key points regarding internships with UNDP:
    • Interns are not financially remunerated by UNDP. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of the nominating institution, related institution or government, which may provide the required financial assistance to its students; or the intern, who will have to obtain financing for subsistence through private sources.
    • Interns are responsible for securing adequate medical insurance for the duration of their internship with UNDP and must provide a medical certificate of good health prior to starting the internship. UNDP will not reimburse the medical insurance of the intern. Any costs arising from accidents and illness incurred during an internship assignment will be the responsibility of the intern.
    • The intern is responsible for obtaining necessary visas and arranging travel to and from the duty station where the internship will be performed;
    • UNDP accepts no responsibility for loss or damage to personal effects that may occur during the internship.
    • Interns are not eligible to apply for, or be appointed to, any post in UNDP during the period of the internship;
    • The intern must provide proof of enrolment in health insurance plan;
    • Interns are not staff members and may not represent UNDP in any official capacity
Eligible Regions: UN Member Countries

Application Process

Apply online through the given link.

Application Deadline: November 5, 2018

Application ClosedOfficial link

For Further Queries

[email protected]
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