Telenor is looking for a B2B Platform Support Provider 2025 in Dhaka.
Job Responsibilities:
- Provide L-1 and L-2 after sales services for B2B Mobility, IoT Solutions and Cloud MSP products.
- Ensure 100% critical service execution and collaborate with internal and external teams to resolve issues.
- Implement a Complaint Management Channel using the internal ticketing system.
- Maintain SLA for defined process and distribute complaints/troubleshooting tasks.
- Support CI/CD processes and perform process simplification workshops.
- Ensure B2B Process and governance compliance.
- Prioritization of activities based on revenue impact.
- Manage 3rd party operations.
- Arrange training & development to enhance efficiency of partner services.
Location:
BangladeshBenefits
Visit the Official link.
Eligibilities
Job Requirements:
- Education: Bachelor’s degree in a relevant field.
- Experience: 2–4 years of experience in a similar role
- Key Competencies: Strong interpersonal skills, problem-solving, and decision-making abilities.
- Core Strengths: Excellent communication, analytical thinking, and a customer-focused approach.
Application Process
To apply click ” Apply Now” or visit the official link.
Application Deadline: March 17, 2025
Application ClosedOfficial linkFor Further Queries
Visit the official link.
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