Standard Chartered is looking for Officer-Processing Ops 2025 in Chittagong.
Job Responsibilities:
Strategy
- To assist the Line Manager in managing and overseeing the day to day Core Operations Team with the aim to achieve:
- Operational standards / compliance
- Increased productivity and efficiency
- Good cost control within the Team
- Good quality control on operational / transactional risks
- Drive and monitor initiatives and activities to improve daily operations in view of accuracy, efficiency and services.
- Work closely with Trade Product Operations and Processing Operations to standardize, simplify, improve and streamline process to strive for continuous productivity improvement.
- Work closely with Trade Client Operations Team continuous drive Client experiences improvements.
- Work with Trade BRM to proactively manage all compliance and operational risk at unit level; effectively implement all operational, regulatory and financial controls with daily controls, periodic monitoring and timely issue handling.
Processes
- Perform daily operations accordingly to the laid down procedure and standard of service and ensure operations complies with applicable:
- by Generic Product Program and Country Product Addendum
- Money Laundering Prevention Procedures and report any suspicious activity to the Unit Money Laundering Prevention Officer and Line Manager
- Sanctions policy & procedures
- Group Policies / GDOI
- Legal & Compliance Policies
- Assist Line Manager for collaboration with Technology on futuristic digital opportunities, pre-empt disruptive forces and commercialise innovative use of technologies.
- Assist Line Manager to achieve the financial performance targets of front to back operations and to drive the respective country to prioritize investments into making Client journey simpler, faster, better Challenge status quo in driving courageous conversations of doing business with Right Clients with a sustainable cost/ income ratio.
Governance & Risk Management
- Support to effectively implement all operational, regulatory and financial control measures and monitoring plans for compliance and control standard as per the defined Enterprise Risk Management Framework.
- Assist to coordinate periodic business monitoring (self-assessment) activities within the business unit and escalate findings and or breaches to Business Unit Head and BRM when they occur.
- Proactively communicate with the Business Unit Head and BRM on operational risk issues. Escalate significant events to Business Unit Head / BRM as appropriate. Support operations Team pre/post audits and assurance reviews.
- Provide support on any regular and ad hoc tasks related to unit operational risk management assigned by BRM from time to time.
- Embed the Group’s values and code of conduct. Develop a robust culture to ensure adherence with the highest standards of ethics, and compliance with relevant policies, processes, and regulations among employees.
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Always work towards achieving the outcomes set out in the Bank’s conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
- Monitor the effective communication and implementation of regulatory changes
Location:
BangladeshBenefits
Visit the official link.
Eligibilities
Job Requirements:
Background
- Education: University Graduate or above
- Experience: Not required
Professional Skills
- Solid knowledge on various types of trade products and good understanding of process flow, regulations and issues faced by Clients.
- Strong analytical, problem solving and operational skills.
- Good People interaction skills and ability to manage by Influence.
- Excellent understanding of service quality principles.
- Good management skill and able to coach the team to achieve agreed target.
Soft Skills
- Excellent written and verbal communication skills Advanced skills on presentation & email writing.
- Sound PC / MS Office skill.
- Strong organizational skills and well-developed business abilities.
- Good interpersonal skills and strong organizational skills.
- Self-motivator, able to manage multiple tasks and work under pressure.
Other Preference
- Passion in identifying and driving new operations improvement opportunities.
- Other than above roles, job holders should follow other job duties and responsibilities assigned by line manage from time to time.
For Further Queries
Visit the official link.
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