Optimizely is looking for Customer Success Operations Analyst 2025 in Dhaka
Job Responsibilities:
- Help own the customer success data framework within our Salesforce instance. This includes daily management of the CSOps SFDC Data Dashboard.
- Establish best practices in data hygiene for Salesforce opportunity management for customer success.
- Help support quarterly and annual book of business redistribution within Salesforce and Excel.
- Help support customer success manager quota management within Clari.
- Help quality check Clari quota data and ad-hoc requests.
- Run ad-hoc Salesforce reports.
- Review and improve current process frameworks and begin to align all processes into a singular motion.
- Develop and maintain trust cross-departmentally.
- Maintain your own current functional knowledge and technical knowledge of our platform.
- Stay on top of industry news, technology products, platforms, and partners to provide and maintain a deep industry and ecosystem expertise.
Location:
BangladeshBenefits
- Best-in-class compensation plans
- Two annual festival bonuses
- Recognition and rewards programs
- Paid Maternity (4 months) & Paternity Leave (12 weeks)
- Flexible vacations days and working hours
- Annual Work/Service Anniversary Leave
- Comprehensive medical & life insurance for you and your dependants
- Volunteering opportunities to make a difference
- Chance to work alongside our incredible global team
- Monthly and quarterly regional and global team-building events
- Communal transport facilities inside Dhaka to and from the office
- Free catered lunch every day
- An agile performance review process that encourages ongoing transparency between managers and direct reports
- Enablement program and soft skill training to support internal career growth and development
Eligibilities
Job Requirements:
- 1-3 Years of experience working for a SaaS organization
- 1+ Year of Salesforce Experience
- Bachelor’s degree or related educational degree or certificates
For Further Queries
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