Field Nation is looking for Insurance Claims Associate (Night Shift) 2025 in Dhaka.
Job Responsibilities:
- Investigate and process general liability, third party property damage & bodily injury claims reported by our marketplace users.
- Learn how to handle OAI claims.
- Interview claimant/witnesses to gather pertinent information submitted inside and outside the work order while keeping detailed notes and records.
- Add case/claim data to ensure accurate department reporting both within Service Cloud and spreadsheets.
- Complete investigation with all involved parties and build a folder to present to our Sr. Claims Analyst for review and payment approval.
- Learn Provider COI vetting & how to process Buyer site specific COI WO requests.
- Maintain claims watchlist to help reduce future claim risk within the marketplace.
- Help maintain and assist buyers with annual COI renewal mailings.
- Read through previous claims to understand our process and ask questions accordingly.
- Assist in preparing claims for our insurance companies as needed.
- Update our internal insurance processes/documentation as needed.
- Coordinate with other internal departments/staff members as needed.
- During slow times, this person may be asked to assist Support/Resolution with other non-insurance tasks as needed.
Location:
BangladeshBenefits
- Competitive salary based on experience and qualification.
- Mobile bill
- Gratuity benefit.
- Hybrid Office. (3 days remote, 2 days physical)
- Medical Insurance.
- Field Nation LLC Reward.
- Festival Bonus.
- Gym Membership.
- Career Development Budget.
- Leave Encashment
- Lunch – Fully Subsidized.
- Sound work-life balance – Regular working hours: 8 hours/day, 5 days a week.
- Friendly work environment.
- Flexible leave/vacation policy.
- A great learning opportunity.
- The opportunity to work with cross-cultural teams with the US.
- Annual performance evaluation and increment.
- Employee Transportation: Pick-up & Drop off available.
Eligibilities
Job Requirements:
- Strong English written and verbal communication skills both externally to our users and internally with FN staff.
- Experience within the Insurance industry specifically handling and investigating claims.
- Ability to effectively investigate/document/organize findings in detail.
- Customer service background or any related customer-focused role.
- Ability to stay patient and calm while delivering accurate results during high stress situations.
- Strong problem solving capabilities.
- Desire to learn insurance terminology and grow within the department.
For Further Queries
Visit the official link.
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