Field Nation is hiring Support Coordinator 2020 in Dhaka

Field Nation is hiring Associate Software Engineer 2022 in Dhaka

Job Responsibilities:

  • Monitoring and responding promptly to incoming support tickets regarding software defects.
  • Filtering through complex customer details to determine the root of an issue.
  • Identifying and implementing a quick solution when problems arise and helping to plan out long-term resolution.
  • Communicating effectively to the team when problems arise and ensure they receive a timely response.
  • Keeping a pulse on areas of concern that may need additional support and bringing that insight to their teams product planning meetings.
  • Providing exceptional customer support and relationship management.
  • Being a subject matter expert in product functionality and use to drive customer-based solutions.

Field Nation is the complete field service marketplace and project management solution that connects businesses and contingent workers. We enable companies to find, hire and pay service technicians when – and where – there is work to be done. Field Nation serves as a catalyst for growth and ensures successful collaborations in today’s rapidly changing world of work.

Location:

Dhaka

Benefits

  • Competitive salary based on experience and qualification.
  • Gratuity benefit
  • Medical Insurance
  • Sound work-life balance – Regular working hours: 8 hours/day, 5 days a week
  • Friendly work environment.
  • Flexible leave/vacation policy.
  • A great learning opportunity.
  • The opportunity to work with cross-cultural teams with the US.
  • Annual performance evaluation and increment.
  • Yearly bonus.
  • Office hour 1 pm to 10 pm.
  • Employee Transportation Facility. (Subject to Availability)

Eligibilities

Job Requirements

  • Previous experience in web and software development (can be combination of education and work experience)
  • The ability to think independently while also working collaboratively to creatively and quickly solve customer problems.
  • Ability to identify, propose and implement solutions.
  • Demonstrated effective oral and written communication skills, including poise in pressure situations.
  • The ability to convert technical terminology into layman’s terms.
  • Strong analytical and problem solving skills.
  • An interest in software development and being a part of a product company.

Additional Requirements

  • Experience with relational databases such as MySQL
  • Demonstrated knowledge of web technologies, such as javascript
  • Experience with PHP, OOP and MVC
  • Experience with OOP JS, node.js, and express.js.
  • Willing to work at Uttara, Dhaka.(We are doing Work From Home due to the Covid-19 )

Education:

  • Bachelor or Master level degree in Computer Science or Engineering from a reputed University or equivalent practical experience
  • 1 years experience in software development.
Eligible Regions: Bangladesh

Application Process

To apply click “Apply now” or visit the official link

Apply nowOfficial link
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