• Dhaka

BRAC is looking for Officer, Technology, BRAC International 2022 in Dhaka

Key Responsibilities:

  • Ensure IT support services for UPGI operations in Head office and Country level and maintain industry standard procedures for the systems and applications and IT service management.
  • Provide prompt support to the priority of problems and guide them to resolve the problem of ERP and other existing applications and infrastructure to the proper escalation channel.
  • Assist with preparation/upgradation of requirements specifications, user manuals and other project related documents.
  • Admin support with email, network, hardware, server Infrastructure for HO and BI wide countries.
  • Organize and provide technical support to virtual meetings and take meeting minutes.
  • User activation, deactivation and overall systems and applications user administrations (e.g. operating systems, Office productivity tools, packages, antivirus etc.) for UPGI operative countries.
  • Prepare various customized reports/raw data for management, audit or any other purposes as and when required.
  • Identify process improvement scope for existing process and propose for new process automation.




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Educational Requirements:

  • Minimum BSc in Computer Science

Required Competencies:

  • Clear and Concise business requirements/specifications writing skills
  • Knowledge in software development and software quality assurance
  • Strong knowledge of software QA methodologies, tools, and processes
  • Competencies in writing clear, concise and comprehensive test plans and test cases
  • In-depth knowledge with both white box and black box testing
  • Solid knowledge of SQL and scripting
  • Knowledge of wireframing, different UI/UX designers and business process automation tools
  • Hand-on knowledge in project management and ERP software

Experience Requirements:

  • 0-1 year of experience in relevant field.
Eligible Regions: Bangladesh

Application Process

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Application Deadline: November 26, 2022

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For Further Queries

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