Banglalink is hiring Monobrand Operations Senior Executive 2022
Job Responsibilities:
- Cross & Up sell GA, iTop up, device, accessories, data & any other alternative revenue component to walk-in customers as per communicated guidelines and associated target volume
- Promote and complete potential duplicate dial sales to customers by highlighting benefits and ease of the process
- Retain customers in-network by providing crucial services like SIM Replacement within the allocated turnaround time
- Validate user of SIM through BTRC acknowledged parameters, cater effectively to customer queries and suggestion
- Properly maintain and report on sales & service log and other assets in the store inventory to reconcile the stock with periodic cut off time
Launched in February 2005, with over 30 million subscribers over a decade, Banglalink was the catalyst in making mobile telephony an affordable option for consumers in Bangladesh. The initial success of Banglalink was based on a simple mission: “Bringing mobile telephony to the masses”, which was the cornerstone of Banglalink’s strategy.Fueled with the strong core values of Customer-obsessed, Entrepreneurial, Innovative, Collaborative & Truthful, Banglalink is now working relentlessly to bring digital world to each and every customer to build a true digital Bangladesh, moving away from the traditional mobile operator to a tech company.
Location:
BangladeshBenefits
Check the official link
Eligibilities
Required Academic Qualifications
- BBA Degree from any UGC approved University
Required Experience
- 1-3 years’ experience with 1 years’ minimum relevant experience in Sales and Customer Service in Telecom/FMCG/Handset industry
Required Knowledge & Skills
- Knowledge of Sales and Customer service
- Technical knowledge to understand customer critical query
- Basic knowledge of device markets, customer acquisition, and customer experience parameters
- Knowledge of concepts, principles, and practices of the consumer behavior field.
- Basic knowledge of the latest technological interventions in the Telecom sector.
- Primary Knowledge of regulatory requirements.
- Computer literacy to generate primary level reporting
Application Process
To apply click “Apply now” or visit the official link
Application Deadline: May 14, 2022
Application ClosedOfficial link
