Foodpanda is looking for Specialist, Rider Compensation Ops 2025 in Dhaka.
Job Responsibilities:
- Work with rider payments team to calculate rider pay that needs to be paid out according to the payout cycles agreed with riders.
- Liaise with country finance/people team to ensure rider payout happens accurately and timely.
- Add/Deduct bonus/penalties that are not part of Rider pay system (Rooster).
- Write and execute basic queries for manual rules to analyse rider pay anomalies.
- Improve payout process by working with rider quality/fintech teams for payment integrations and automation of manual repetitive tasks.
Location:
BangladeshBenefits
- An extra steep learning curve.
- A dynamic and challenging work environment.
- A company committed to developing you personally and professionally.
- A vibrant and international team committed to diversity and inclusion.
- Regular company and team events.
- Responsibility from day one in a fast-growing and global company.
- Other benefits include health insurance and learning and development opportunities.
Eligibilities
Job Requirements:
- Minimum 3 years of proven experience in HR, operations, or payment ops roles, ideally within the logistics, e-commerce, or tech industries.
- Excellent problem-solving skills to handle complex data, ensuring compliance while maintaining fairness and transparency.
- Experience working closely with cross-functional teams, including rider payments teams, People, Finance to handle payment-related issues and improve the process.
- Keen attention to detail in monitoring outliers, payment fraud, and ensuring compliance measures are enforced consistently.
- Experience with process optimization and a focus on operational efficiency, cost reduction, and risk management in the payment process.
For Further Queries
Visit the official link.
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