UNHCR is looking for Associate Protection Officer (AAP) 2024 in Cox’s Bazar.
Job Responsibilities:
- As part of the Accountability to Affected Population (AAP) team contribute to the implementation of, and reporting on, the AAP strategy in the operation.
- Support the AAP team in the continued development of the Centralized Automated Information Processing Platform (CAIPP) focusing specifically on all the camp CFM desks.
- Liaise weekly with the Field and Site Management Unit as well as other Protection Section Units and Teams to ensure an integrated approach as well as accuracy and currency of the information provided by CFM Desks. Where necessary, also liaise with IOM regarding issues that would gain from a one-camp approach.
- Oversee the daily operations of the CFM Desks in the camps, ensuring partners, their staff and volunteers have the necessary systems and tools to ensure a robust AAP.
- Provide ongoing coaching as well as specialized training to frontline workers in the field on CFM desk management (including ticket entry and feedback).
- Ensure the roll out of the Refugee Assistance and Information System (RAIS) fully integrates the CFM Desks, trouble shooting is done in a timely manner and partners managing the CFM Desks are supported.
- Support the development and updating of systems (SOPs, Guidance notes) to strengthen CAIPP and the CFM desks in particular, including for the interface with the Camp-in-Charges.
- Regularly assess CFM desks at the camps to provide feedback on quality, make recommendations for continuous improvement and follow up on implementation.
- Contribute to the weekly CAIPP Updates and ensure quality controls are embedded in the management of the CFM Desks.
- In close collaboration with IM, systematically compile statistics and reports related to CFM desks as well as other AAP channels for internal and external distribution.
- Provide inputs to the Unit protection reports as required.
Location:
BangladeshBenefits
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Eligibilities
Job Requirements:
Education
- Undergraduate degree; Graduate degree; or Doctorate degree
Field(s) of Legal Studies, Political Sciences, Social Sciences, International Relations, or another relevant field
Work Experience
- Five years of relevant working experiences.
- Previous experience in a similar position in the UN and/or humanitarian work is an asset.
- Experiences in project management and coordination.
- Experience on AAP in camp setting specifically on CFM desks is desirable.
- Knowledge of Bangladesh’s unique inter-sector coordination environment is desirable.
Key Competencies
- The position requires strong planning, strategy development and implementation as well as advocacy skills.
- Strong strategic thinking, planning and prioritization skills, and an ability to carry out tasks independently with minimal supervision are required.
- Multi-tasking skills, attention to detail, and an ability to find necessary information from various sources with minimal support by others.
- Experience in project implementation at humanitarian setting and knowledge of UNHCR programming and donors’ funding schemes are an asset.
- Strong coordination skills and an ability to work as a team.
Application Process
To apply click “Apply Now” or visit the official link.
Application Deadline: November 8, 2024
Application ClosedOfficial linkFor Further Queries
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