Standard Chartered is looking for Officer, Inbound, Voice & Virtual 2025 in Dhaka.
Job Responsibilities:
Strategy
• Capitalize on cross-sell opportunities
• Collaborate with team members to achieve the common objective
Business
• Achieve the set business strategic thresholds
• Participate in Sales Calls and offer suitable products
• Retain clients who wants to attrite
• Provide effort to ensure need-based selling
Processes
• Provide services as per the approved Department Operating Instructions and applicable Delegation of Authority.
• Respond to the client on their required queries subject to proper authentication of the client.
• Be Responsive and ensure responsible selling
• Practice appropriate sales and marketing skill
• Continuously provide feedback to the Manager of the acceptance of the products in the market and suggested changes that could provide momentum to the sales efforts and service excellence.
• Manage Client Complaints appropriately (if any)
Location:
BangladeshBenefits
Visit the official link.
Eligibilities
Job Requirements:
Qualifications
• Bachelor’s degree from reputed educational institution
• Banking diploma is preferable
Role Specific Technical Competencies
• Conversation style and / or interaction with clients.
• Strong selling and inter-personal skills required to convince clients and selling bank’s products.
• Creativity in terms of meeting client demands with existing products.
• Initiative and drive to achieve strategic thresholds and service standards.
• Adherence level to Bank’s policies and procedures
• Ability to meet all scorecard parameters
