Optimizely is looking for Associate Managed Services Engineer 2022 in Dhaka
Job Responsibilities
- Work on assigned service tickets and work through to successful resolution while meeting or exceeding all service level and customer satisfaction objectives.
- Learn fundamental operations of commonly used software, hardware, and other equipment.
- Follow standard departmental operating procedures, including accurately logging and updating all service tickets using the defined tracking software and utilizing handover and escalation processes.
- Individually contribute to the team’s meeting or exceeding their service KPIs.
- Participate in regularly scheduled handover and triage meetings.
- Complete assigned training and adhere to compliance requirements.
- Embrace and promote continuous improvement efforts.
- Demonstrate flexibility to work any shift including weekends.
The mission of Optimizely is to help people unlock their digital potential. With leading digital experience platform (DXP), they equip teams with the tools and insights they need to create and optimize in new and novel ways.
Location:
BangladeshBenefits
Visit the official link.
Eligibilities
- English language proficiency (C1 at least).
- Minimum 1 to 3 years operational experience in one or more of the following skills or environments:
- Fast-paced, high transaction NOC, Data Center or Managed Hosting environment
- Microsoft Azure Services
- Supporting web-based applications
- Systems Administration experience with Windows Server, SQL Server, and/or IIS
- Virtualization Software and Services
- Application and Data Security
- Amazon Web Services (AWS)
- CDN services
For Further Queries
Visit the official link
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