Kuehne+Nagel is looking for Import Supervisor 2022 in Dhaka
Responsibilities
- You will be leading, directing and optimizing your customer care team (CCL) to continuously provide customerexcellence and sustainable growth across your scope of responsibility.Utilizing your strong forwarding + market knowledge, you will drive service improvement activities to ensurecustomer satisfaction with our products, services and features.
- To focus on customer engagement, satisfaction, retention + reactivation through high levels of servicequality and close collaboration with operational + commercial key stakeholders, along with sea logisticsmanagement to optimize the customer experience.
- To own, monitor and drive all sales activities
- To ensure best-in-class customer onboarding.
- To focus on continuous improvement of processes + controls, ensuring complete + correct customer contactdata, service data + changes in our systems including customer reporting for SME customers.
- To actively manage interfaces + the exchange of information, knowledge + data with your team + otherstakeholders involved to ensure effective, efficient shipment management.
- To focus on continuous improvement of processes + controls, including customer complaint management,aiming for a consistent delivery against the customer promise.
- To ensure delivery against all financial targets + strategic objectives across all CCL’
With over 74000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies.
As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regard to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.
Location:
BangladeshBenefits
Visit the official link.
Eligibilities
- Education: BBA major in any discipline from any reputed University with excellent academic background.
- Minimum CGPA 3.00Experience : 5/7 years of work experience / Freshers are also encouraged to apply.
Application Process
To apply, click on “APPLY NOW” or Visit the official link.
Apply nowOfficial linkFor Further Queries
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