HSBC is hiring Credit Services Officer in Dhaka 2025

HSBC is hiring Credit Services Officer in Dhaka 2025

Job Responsibilities:

• The Job holder will generate Credit Information Bureau (CIB) reports from the Credit Information System of Central Bank as per checklist.
• The Job holder is also responsible for CIB database correction of the customers resulting from structural changes in the board of directors as per the checklist.
• Preparation and submission of credit-related returns to the local regulatory authorities.
• The job holder is responsible for ensuring the smooth delivery of services relating to “Regulatory Reporting” within the stipulated regulatory deadlines. Ensuring that regulatory returns are prepared in an error-free manner and submitted to Bangladesh Bank within the stipulated deadline.
• The Job Holder is ultimately responsible for ensuring that all relevant regulations & policies are being followed meticulously during the preparation of regulatory returns.
• The Job Holder is also responsible for answering the Queries from Internal/External Stakeholders (other departments such as FIN, GTS, and also regulators, i.e., Bangladesh Bank).
• Deliver the highest level of support to meet any Bangladesh Bank investigations and provide effective situational responses to answer Bangladesh Bank queries.
• Since regulatory and reputational risk is involved, the Job Holder should have sound decision-making skills; very good job knowledge and should be proactive in order to meet the various deadlines throughout the day.
• Ensure the SLA, Quality and service performance are met at given standard and with accordance to timeline agreed timeline with internal and external stake holders.
• Contribute to Overall Operating Efficiency (OOE) by proper usage of Time Capturing system to improve operating efficiency. Minimize operational error and logging errors into IQMS portal.
• Proactively identify financial crime risks (AML, Sanctions and AB&C) within CIB, utilizing available tools /support functions as appropriate and undertake all requisite actions to mitigate/eradicate unacceptable risk.
• Own and proactively ensure completion of all Group assigned Mandatory Trainings (including those specified in Compliance Schedules) by self and your team members as required.
• Ensure timely & adequate response to Stakeholders has been righty managed for Credit Services.
• Ensure awareness of Group & Local Regulatory Policy (more specifically, regulatory reporting guidelines), Internal & External Audit Findings and Guidance from Compliance, regarding own area of operations.
• Contribute to the operational simplification and process initiatives to ensure team’s objectives for achieving year on year efficiency upliftment target is met.