Daraz is hiring Customer Service Agent – Digital 2021 in Dhaka.
- Provide quality service to the customer over online communication (eg: email, web chat, social media) to ensure smooth operation and positive customer experience.
- Capture customer insights and escalate issues to other internal departments.
- Maintain targeted KPI on a regular basis.
- Serve customers through digital channel with helping attitude and thus play a significant role in customer satisfaction, retention, and acquisition. In this way enhance daraz brand image.
- Maintaining high standard of service quality as per the requirement of the organization.
Daraz is the leading online marketplace in South Asia, empowering tens of thousands of sellers to connect with millions of customers. Daraz provides immediate and easy access to 10 million products in more than 100+ categories and delivers more than 2 million packages every month to all corners of its countries.
- Salary : BDT 15,000
- Others benefits : As per company policy
- Graduation in any discipline from any reputed university.
- Strong communication skills both in English & Bengali.
- Proficient in typing is must (English & Bengali)
- Should have the mind to work in shifting basis.
- Should have computer knowledge in MS Office.
- Should have habit to work under pressure.
Eligible Regions: Bangladesh
To apply, visit the Official Link or click on Apply Now.
Application Deadline: October 3, 2021Application ClosedOfficial link