Optimizely is looking for a Forward Deployed Engineer in Dhaka 2025
Job Responsibilities
- Customer Consultation & Solution Design: Collaborate with customers to understand AI use cases, data needs, and integrations, assisting in translating objectives into technical plans leveraging Optimizely AI (Opal).
- Lead Technical Deployments: Participate in the configuration and deployment of Optimizely AI (Opal), interacting with Optimizely products and customer tech stacks via public APIs.
- Develop Custom Tools & Integrations: Lead the technical design, development, and build of custom tools tailored to specific customer project requirements, to extend Optimizely’s AI base capabilities and/or interface with external systems to achieve customer goals.
- Technical Troubleshooting & Optimization: Perform troubleshooting, debugging, and performance optimization for deployed AI solutions to ensure stability and efficiency.
- Technical Training & Enablement: Conduct workshops and knowledge transfer for customer teams to effectively use, manage, and extend Optimizely AI (Opal).
- Cross-Functional Collaboration: Collaborate with Optimizely’s Product, Engineering, and Customer Success teams to provide feedback and ensure alignment.
- Best Practices & Advocacy: Apply AI deployment best practices, understanding customer needs, and aligning with Optimizely’s product capabilities.
Location:
DhakaBenefits
Benefits:
- Best-in-class compensation plans
- Two annual festival bonuses
- Recognition and rewards programs
- Paid Maternity (4 months) & Paternity Leave (12 weeks)
- Flexible vacation days and working hours
- Annual Work/Service Anniversary Leave
- Comprehensive medical & life insurance for you and your dependants
- Volunteering opportunities to make a difference
- Chance to work alongside our incredible global team
- Monthly and quarterly regional and global team-building events
- Communal transport facilities inside Dhaka to and from the office
- Free catered lunch every day
- An agile performance review process that encourages ongoing transparency between managers and direct reports
- Enablement program and soft skill training to support internal career growth and development
Eligibilities
Knowledge and Experience
- Experience: 2+ years in a customer-facing technical role (e.g., Solutions Architect, Implementation Engineer, FDE) with a focus on software deployment and integration.
- Retrieval Augmented Generation (RAG): Familiarity with RAG concepts and experience with building tools/applications for RAG workflows (e.g., interacting with vector databases, embedding services, prompt engineering).
- Prompting Proficiency: Good understanding of prompting principles and best practices for optimizing AI model output.
- Programming Proficiency: Programming skills in JavaScript, TypeScript, Python for building integration layers, applications, and automation scripts via APIs.
- API & System Interaction: Proficiency in interacting with external systems via public APIs, including CRUD operations.
- Business Analysis: Experience in analyzing business requirements and assisting in translating them into technical solutions.
- Problem-Solving: Strong analytical and problem-solving skills for diagnosing and resolving technical issues.
- Communication: Strong verbal and written communication skills to articulate technical concepts to diverse audiences.
- Customer Focus: Customer-centric mindset, with ability to build rapport and contribute to customer success.
- Adaptability: Ability to quickly adapt to new technologies, product updates, and customer environments.
Preferred Skills:
- Data Integration: Proficiency in data integration, transformation (ETL), and data governance techniques for AI solution consumption.
- Optimizely Product Knowledge: Experience with Optimizely products (CMS, CMP, Web Experimentation, Feature Experimentation, ODP).
- AI Deployment Expertise: Familiarity with AI solution deployment and integration in enterprise environments, including understanding data flow and system integration.
- Consulting Experience: Exposure to customer-facing engineering, solutions consulting, or technical pre-sales roles.
Education
- Bachelor’s or Master’s degree in Computer Science, Engineering, or related technical field.
For Further Queries
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