• Bangladesh

bkash Ltd. is hiring Service Operations Engineer 2021 in Dhaka.

This position is responsible for smooth technical operations and first-level support, performing 24X7 Service Operation Center (SOC) related activities, UAT support and quality assurance, service report preparation and efficiently identifying different types of alerts with priority.

Job Responsibilities

  • Ensuring 24/7 service monitoring, analyzing system logs for identifying and troubleshooting issues, and providing primary support
  • Maintaining Incident log and preparing Outage report.
  • Performing UAT, Maintaining UAT documents, and history.
  • Ensuring service quality before and after any new system integration, product launch, and campaigns by performing necessary sanity.
  • Align stakeholders for outages and planned development & integration work.
  • Ensure proper escalation of any outage or incident to the appropriate team.
  • Technical Customers complain about ticket handling
  • Communication and coordination with Global and Local partners.

bKash is a mobile financial service in Bangladesh operating under the authority of Bangladesh Bank as a subsidiary of BRAC Bank Limited. This mobile money system started as a joint venture between BRAC Bank Limited, Bangladesh and Money in Motion LLC, United States of America.

Location:

Dhaka

Benefits

Check the official link

Eligibilities

Educational Requirements

  • Bachelor of Science (BSc) in CSE, EEE, ETE, ECE

Experience Requirements

  • 1 to 2 year(s)
  • The applicants should have experience in the following area(s):
    APIs, Database, Java, Linux, Networking Skills, Oracle Application Server, Payment
  • The applicants should have experience in the following business area(s):
    Banks, Investment/Merchant Banking, Telecommunication, Software Company, IT Enabled Service
Eligible Regions: Bangladesh

Application Process

Apply through the given link.

Application Deadline: January 17, 2021

Application ClosedOfficial link
Disclaimer: Youth Opportunities spreads opportunities for your convenience and ease based on available information, and thus, does not take any responsibility of unintended alternative or inaccurate information. As this is not the official page, we recommend you to visit the official website of opportunity provider for complete information. For organizations, this opportunity is shared with sole purpose of promoting “Access to Information” for all and should not be associated with any other purposes.

Log in with your credentials

Forgot your details?